* Owner's Manual‎ > ‎

L -CONSUMER INFORMATION

Dealer Locator Information
To find an Authorized Esco Servicing Dealer visit:
www.esco.tw and click on Dealer Locator.
Customer Service Information
Esco Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you
encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management,
contact the Esco Power Equipment Customer
Relations Office. You can write:

Esco Metal Co., Ltd ( Taiwan)

Power Equipment Division
Customer Relations Office
49-5 Sing-an Road, Shalu Town
Taichung433, Taiwan
Or telephone: (+886) 42636-7219 M-F, 8:30 a.m. - 7:00 p.m. ET
Or E-mail: escools@gmail.com
When you write or call, please give us this information:
• Model and serial numbers 
• Name of the dealer who sold
the trimmer to you
• Name and address of
the dealer who services your trimmer
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
 
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